terms and conditions

Welcome to UFF!
By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

This website is operated by UFF. Throughout the site, the terms “we”, “us” and “our” refer to UFF. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent/guardian.

3. Products & Pricing

All products and prices listed are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time without liability.

4. Payments

We use Razorpay as our payment partner. By completing a transaction, you agree to provide accurate and complete payment details. We are not liable for any unauthorized use of your payment information.

5. Shipping & Delivery

Orders will be processed and shipped within the timelines mentioned on the product page. Delivery times may vary depending on your location and circumstances beyond our control.

6. Returns, Refunds & Cancellations

Cancellations are allowed only before the order is shipped.
Refunds are subject to approval and may be processed only in cases of defective/damaged products or wrong items received.
Refunds, if applicable, will be made via the original method of payment within 7–10 business days.
No refunds are provided for products used or damaged by the customer.